Return and Refund Policy
PLEASE READ ENTIRE POLICY BEFORE PLACING ORDER:
Each item has it's own production time and can be found in the description of the item you are purchasing. Please make sure to read all the information regarding your items before placing your order.
We ship FIRST CLASS USPS, and most often delivered within 4-7 business days (for items shipped within the USA). All International orders are shipped FIRST CLASS INTERNATIONAL USPS and delivery time frames vary. We are not responsible for delays in International shipping. Please check https://www.usps.com/ for more information on international delivery timeframes. PLEASE NOTE: First class delivery timeframes are NOT gaurenteed - and can vary slightly based on holidays, etc. We do offer a Priority Shipping upgrade.
TO AVOID DELAY IN SHIPPING YOUR ORDER:
*Always include your information such as name of child, color request and any other info important in completing your purchase
*Always confirm the shipping address on file with etsy is correct
*Hand Wash Bodysuits and in Cold Water and Lay Flat To Dry
Bodysuits with Bow Ties:
*Remove Bow Tie Hand Wash Bodysuits and in Cold Water and Lay Flat To Dry
Because these items are handmade we begin work on your order soon after the order is placed. Therefore we are only able to Cancel orders within 24 hours of when the order was placed. Therefore PLEASE read the entire policy and understand the production and shipping timeframe BEFORE placing your order.
BTB only offers refunds on products if it was the wrong size or shipped to the wrong address by BTB.
Any issues regarding Preorders/Flash sales such as defects are not subject to a refund. These sales are final!
Though we try to get the best quality clothing and the best pricing, BTB can not be responsible for manufaturing issues.
BTB will not refund for delayed shippment by the manufacturing company. BTB will update the preorder update page in the event a preorder is delayed; however we will not refund an order because you need an item for a special event and needed it by a specific date. Please always have a back up plan as preorders are not guaranteed.
Again all sales are final!
PLEASE BE AWARE: Some products may contain small parts which can pose a choking hazard. Do not leave small children unattended while they are wearing any of our accessories or items.